SHOP POLICY

ORDERS

FREE UK POSTAGE - This does not include courier or expedited delivery.

We aim to get your order to the post office within 48 hours, Monday to Friday if received before noon.

 

If for unforeseen circumstances we are unable to process your order in a suitable time frame we will contact you as soon as possible.

 

If you have not received your items within the expected time please contact us here.

 

 

DELIVERY

Postage is via Royal Mail 1st class standard economy unless arranged otherwise.

Estimated shipping times:

United Kingdom: 1-3 business days

Europe: 2-5 business days

Australia, New Zealand and Oceania: 5-9 business days

I'll do my best to meet these shipping estimates, but can't guarantee them.  If you need tracked or expedited delivery please contact us first so we can price for you.

 

A4 and A3 prints are packed flat in cardboard backed envelopes, larger prints are sent in tubes.  Framed work is bubble wrapped, boxed and couriered directly, we will confirm the courier price prior to confirming your order.


 

GIFTS

We do not currently offer Gift services but if your purchase is for someone special and is being mailed directly to them from our studio we can include a handwritten message from you and wrap your gift in our very lovely matt black tissue paper.  All at no extra charge!

 

Contact us for further details.

RETURNS

 

 

We hope you love your purchase but if you have received your order & are unhappy in any way please talk to us directly!

 

If your order arrives damaged then let us know immediately so we can arrange a replacement.

 

Please contact us within 3 working days of any of these events.  

 

Items are to be returned in original packaging for protection to:  

 

Floppy Toast

10 Denmark Terrace

BN1 3AN

BRIGHTON, UK

 

Delivery and return costs are only refundable where goods are damaged or faulty.

 

 

COPYRIGHT FLOPPY TOAST 2020